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Customer Service/Administrative Assistant

Superior Fence & Rail of Denver, LLC
Full-time
On-site
Denver, Colorado, United States

Are you looking for stable, full-time employment with benefits? Are you looking for an opportunity to work within a growing company with a team-oriented culture based on respect and values?

 

Superior Fence & Rail of Denver is a national fence industry leader seeking an experienced, full-time Administrative Assistant/Customer Service Representative for immediate hire. Typical work hours are from 8:00am - 5:00pm, Monday through Friday with health benefits, 401K and PTO.

 

Job Responsibilities:

 

  • Providing administrative and customer service support to the outside sales team
  • Making outbound calls to set appointments with prospective customers who have reached out to us.  No cold calling.
  • Receiving inbound calls from customers
  • Providing support to customers, handle inquiries, and performing data entry
  • Determine if Homeowners Association (HOA) approval or permit is required
  • Prepare and file permits with various municipalities
  • Submit/Track HOA and Permit approvals
  • Make outbound calls to schedule installations
  • Provide excellent customer service and clear communication of install updates to customers
  • Perform data entry as needed
  • Track the status of open installation jobs
  • Assist operations personnel as needed
  • Interacts with clients and co-workers in a pleasant and professional manner
  • Perform other duties as assigned

 

The Superior candidate will be:

 

  • A self-starter with an experienced office background
  • Highly organized with attention to detail
  • Demonstrated ability to prioritize and multitask
  • Skilled in verbal and written communications
  • Professional phone and customer service skills
  • Exceedingly positive in his/her work attitude
  • Experienced with Google Apps
  • QuickBooks experience is a plus

 

Superior Fence & Rail is the largest fence contractor in the country, with over 50 branch locations in 15 states. Learn more at www.superiorfenceandrail.com