New England-Commercial Lines Account Manager

This position requires some travel within the New England area.

We are looking for an experienced and highly skilled Account Manager to join our dynamic Commercial Team. In this pivotal role, you will serve as a strategic advisor, fostering and nurturing strong, long-term relationships with our clients. Your primary responsibilities will include managing and responding to all coverage-related inquiries, conducting detailed analyses, and leading the charge on renewal efforts to ensure client satisfaction and retention.

In addition, you will collaborate closely with Producers to develop and execute innovative marketing strategies aimed at attracting new business opportunities. The ideal candidate will be a proactive problem solver with a proven track record of successfully managing and servicing a diverse book of business. Your ability to anticipate client needs, offer tailored solutions, and contribute to the overall growth of our team will be key to your success in this role.

Your Impact:

• Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations
• Develops an understanding of the clients’ business priorities and risk management needs.
• Gathers information on exposures and operations to prepare submission and coverage specifications as needed
• Utilizes knowledge of industry and markets in preparing underwriting specifications and negotiating pricing/coverage objectives
• Prepares and participates in client proposals and presentations
• Provides assistance with coverage questions and program adjustments; solves problems regarding client account issues
• Invoices and tracks for monies due until received from clients
• Key liaison coordinating processes and activities supported by other team members e.g. Certificates of Insurance, Auto ID cards and, Surplus Lines filings, etc
• Develops carrier/vendor relationships and stays abreast of products and offerings through our carrier and vendors partners
• Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in accordingly

Successful Candidate will have:

• Current Property & Casualty Producer License
• Professional designation: CPCU, ACI, CRM, ARM preferred
• College degree, preferred
• 4-5 years’ experience with middle market commercial property & casualty accounts
• Must be able to apply account management concepts, practices, and procedures
• Superior skills in Microsoft Word/Excel and Adobe Acrobat-full version
• AMS360 and/or ImageRight/WorkSmart, preferred
• Excel in a demanding and fast-paced work environment; meet multiple deadlines consistently
• Demonstrates thoroughness, an attention to detail and concern for quality in performing all tasks
• Ability to communicate professionally with clients and develop strong client relationships

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and nearly 5,000 employees across the US and Canada.

Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers.