Financial Advisor

Financial Advisor  

Exempt – Grade Level 8

Equal Employment Opportunity

Corporate Values & Mission

 “Provide superior service, quality advice, and show utmost respect to everyone we meet.”

General Summary

The function of the Financial Advisor is to provide World Class Customer Service by handling transactions accurately and efficiently, be a team player and methodical business builder, and to serve the unique needs of individuals and families.  

He/she must have exceptional understanding and investment expertise in the full range of wealth management and related products, services, and processes. He/she must be able to operate in an autonomous and entrepreneurial work environment. 

Reports to: Financial Advisor Team Lead

Essential Duties & Responsibilities

• Partner closely with Retail Bank Branch Managers and staff and with other business units, department managers and staff by providing education about the benefits of the investment program to ensure multiple quality referrals.
• Assist existing clients in the areas of investment management, retirement planning, risk management, income strategies and financial planning. Provide advice to help clients achieve their financial goals and objectives. Review clients' accounts and plans regularly to determine whether life changes, economic changes, or financial performance indicate a need for plan reassessment.
• Perform and follow the Bank’s policies, procedures, and service standards. 
• Meet established sales/revenue goals. Collaborating with Commercial Lending and Retail Bank Officers, professional contacts (ie., Attorney and CPAs) to generate additional relationships.
• Build and maintain client base, keep current client plans up-to-date and recruit new clients on an ongoing basis to expand AUM.
• Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan.
• Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.
• Prepare and interpret for clients’ information such as investment performance reports, financial document summaries, insurance reviews, retirement projections, and cash flow projections.
• Recommend suitable investments, insurance and banking services that are congruent with the financial strategies created.
• New business development and marketing – develops leads and referrals from current clients, outside contacts and internal team members.
• Participate in sales meetings with prospective and existing clients.
• Client service duties - including, but not limited to extensive communication with clients and their advisors regarding investment performance, economic and market trends.
• Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and report any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Be familiar, and comply with, all federal and state banking regulations as applicable.
• Actively participate in education opportunities in the areas of sales, marketing, economics, financial strategy, and insurance, investments, banking, and personal development as required by FINRA, Our Broker, and Insurance Regulations.
• Additional responsibilities as assigned.

Qualifications

To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.

Experience and/or Education

Bachelor’s Degree and/or five or more years of Industry experience

Series 7

Series 65 or 66

Life/Accident & Health Insurance License

Core Competencies

In addition to the Essential Duties & Responsibilities, individuals in this position are expected to exhibit the following:

Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and receive clarification; respond well to questions; demonstrate group presentation skills; participate in meetings.

Technical Skills – Assess your strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. 

Quality – Demonstrate accuracy and thoroughness; monitor work to ensure quality.

Quantity – Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.

Adaptability – Adapt to changes in the work environment; manage competing demands; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Flexibility – able to provide flexibility and adapt to changing schedules.

Dependability – Follow instructions; respond to management direction; take responsibility for own actions; keep commitments; commit reaching goals; complete tasks on time or notifies appropriate person with an alternate plan.

Initiative – Undertake self-development activities; take independent actions and calculated risks; look for and take advantage of opportunities to help customers and ChoiceOne Bank; ask for and offer help when needed.

Physical Demands & Work Environment

Ability to work in an office environment which may include many hours of computer and telephone usage. In addition, this position requires many hours of “outside” or non-office activities that will place the employee in a variety of private and public environments. This position is remote-eligible on a hybrid basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.