Sales Manager

Salary: $90,000.00

The Role

We are seeking an experienced Retail Sales Manager to lead and direct our sales team. This person will drive performance, set and track KPIs, and report directly to ownership. The ideal candidate is a proven leader with deep knowledge of luxury watches and a track record of building high-performing teams.

Key Responsibilities

• Lead, coach, and motivate the sales team to meet and exceed revenue targets

• Set, monitor, and manage individual and team KPIs and sales goals

• Prepare and analyze daily, weekly, and monthly sales reports

• Report performance, trends, and opportunities directly to ownership

• Hold team members accountable through regular performance reviews and feedback

• Develop client relationships and support high-value transactions

• Ensure a consistently elevated client experience in line with our brand standards

• Oversee sales processes, CRM use, and pipeline management

Requirements

• Minimum 5 years of retail sales experience managing a sales team (required)

• Luxury sales experience, specifically in watches (required)

• Strong knowledge of major luxury watch brands, references, and the secondary market

• Proven ability to set and hit KPIs and sales targets

• Comfortable with sales reporting, data analysis, and CRM systems

• Excellent leadership, communication, and client-relations skills

• Polished, professional presence

What We Offer

• A leadership role in a growing luxury brand
• Benefits: health insurance, 401k, and PTO

To Apply

Submit your resume and a brief note on your luxury watch sales and team leadership experience

• Competitive base salary + performance-based commission/bonus (add range