Staff Accountant

The Staff Accountant provides support to the CFO in the general oversight of accounting operations and is an essential part of delivering an exceptional experience to our customers.

Duties and Responsibilities

• Create general ledger journal entries and adjustments, complete monthly account reconciliations and prepare associated schedules and reports for management. Reconciliations include daily cash reconciliation, A/R, miscellaneous A/R, prepaid expenses, fixed assets, A/P and accrued A/P, broker payable, customer advance accrual, benefit accruals, sales tax payable, accrued expenses, A/R Reserve, Commissions Payable, Customer Advance Liability and Prepaid Postage.
• Lead the Finance onboarding of all new clients.                                                                                                                                    
• Meet with the Account Executive and Account Manager to understand the client programs.                                            
• Determine credit limits, standard payment terms and taxability status; request required tax exemption forms and client credit references.                                                                                                                                                                                                    
• Create client accounts in PIQ and NetSuite and confirm invoice distribution requirements.                                                               
• Establish a process for renewing tax-exempt forms and imaging them for easy retrieval.
• Provide accurate and timely invoicing to clients within 48 hours of shipment or production, including preparation of monthly GATHER invoicing (until fully automated) and monitoring of the approved invoice board.                                                              
• Lead the invoice review process to ensure accuracy and agreement with invoicing data.                                                          
• Analyze and reconcile invoicing data for accurate billing of clients.
• Process client refunds and write off aged invoices and unapplied payments as appropriate.
• Manage postage funding, including entering postage deposits on jobs, monitoring postage account balances and preparing transfers.
• Ensure all business process documentation is complete and accurate to support the billing / invoicing processes. Provide training and guidance on the appropriate methods for updating client invoices; i.e., quantity changes, pricing changes, descriptions and additional text data required by the client.
• Prepare monthly sales tax compliance reporting. Review state nexus requirements semi-annually and manage sales tax audits as they occur.
• Prepare quarterly diversity reporting by client.
• Provide client-specific reporting, including UPS / postage reporting.
• Prepare Finance-specific metrics including aged A/R, unapplied payments, cash burn rate and other related reporting.
• Serve as a backup to Accounts Payable and Accounts Receivable.
• Set and achieve KPI goals such as DSO, A/R and productivity goals.
• Other duties as assigned.

Required Knowledge and Experience

• Excellent interpersonal, oral, and written communication skills and the ability to communicate effectively with team members and clients
• Strong technical and problem-solving skills; attention to detail, accuracy, and completeness
• A flexible working style and the ability to work independently and with teams to meet client and project needs
• Financial/Billing software experience required; NetSuite experience preferred. 
• Demonstrated ability to leverage technology, automation tools, and system capabilities to streamline accounting processes, improve accuracy, and increase efficiency.
• Sales tax compliance experience preferred.
• Account reconciliation experience required.

This position requires, access to “Client-Sensitive” data, PHI/ePHI access or authorization. Mandatory security training as well as background/drug screen/credit check will be implemented along with annual reviews as required for HiTrust certification.

Preferred Education/Training and Systems

• An Accounting or Finance Degree with at least 2 years of accounting experience in a high volume, fast paced organization.
• Expert experience with Microsoft Office products including Excel, Word, Outlook, PowerPoint and the Internet required.

Value Statement

As SeaChangers we will always act in a manner that reflects our Core Values. We will handle our exchanges with each other and our customers in a way that represents SeaChange in a Positive and professional manner. Our communications, discussions and actions will be Respectful so that all participants feel heard and valued. We will be Innovative with new and fresh approaches as we collaborate with our customers and each other to create best processes and products, all the while understanding the need to be Nimble in accommodating project, customer, supply and business need changes. We will be Trustworthy in our interactions and our commitments as we meet and exceed our customer expectations in product delivery and service.

Physical Duties

• Continuous periods of sitting at workstation; standing meetings are encouraged
• Continuous small motor movements (typing, grasping, filing, writing)
• Regular lifting of 2-10 lbs. and occasional lifting up to 25 lbs.