Vendor Risk Manager

Curo is a leading consumer credit lender serving U.S. and Canadian customers for over 25 years. Our roots in the consumer finance market run deep. We’ve worked diligently to provide customers a variety of convenient, easily accessible financial services. Our decades of diversified data power a hard-to-replicate underwriting and scoring engine, mitigating risk across the full spectrum of credit products. We operate under a number of brands including Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit and First Heritage Credit.

As our Vendor Risk Manager, you will have oversight over our vendor risk process and make informed decisions on what constitutes an acceptable amount of vendor risk.  You will actively manage third-party vendors consistent with CURO’s business objectives, policies, and regulatory requirements. You will partner with both internal and external teams to ensure the VRM process is successfully completed and CURO remains compliant with governing consumer financial protection laws and regulations. 

What you will do:

• Manage and monitor vendor risk, support the internal process for onboarding new vendors and conduct ongoing due diligence reviews on current vendors
• Identify areas of potential risk exposure, develop and align risk management strategies with Company goals and objectives, and execute the VRM Program ensuring consistency and accuracy
• Assist in developing KPIs and KRIs for ongoing monitoring of vendor performance with internal sponsors and report on risk to the Chief Compliance Officer
• Monitor each vendor’s risk profile and develop trending reports consistent with business objectives
• Support and drive the Third-Party Vendor Management Policy (TPRM) and Vendor Risk Management (VRM) process, and work closely with internal business owners and vendors to remediate any findings or concerns
• Act as first point of contact and gather due diligence documentation and escalate potential issues as they arise
• Ensure the retention of all documentation and files submitted by internal stakeholders and vendors to the VRM Platform
• Assist with routine auditing, examinations, and the solving of any compliance issues related to vendor files and due diligence
• Provide regular, including but not limited to, monthly and quarterly reporting on the soundness of the VRM Program and vendor risk
• Stay abreast of regulatory changes and ensure the Company’s training in the Vendor Risk Management process is kept current and relevant, as well as identify ways to optimize and improve the VRM Program

What you should have:

• Bachelor's Degree or a minimum of 5 years related work experience in vendor management, vendor risk management, and/or strategic sourcing required
• Knowledge of applicable concepts, methodologies, and governance structures to manage risk programs
• A strong analytical approach to continually advance and improve KPIs and KRIs
• Demonstrated proficiency in Excel and other software/desktop editing tools to prepare compelling reports for internal and external stakeholders
• Exceptional critical thinking and problem-solving skills; strong judgment, relentless customer focus with the ability to conduct interactions with resilience, poise, and grace under pressure
• Advanced knowledge and understanding of due diligence documentation including but not limited to standard controls documentations/reports, financial statements, systems diagrams, business continuity program statements, and privacy program statements
• Ability to manage multiple priorities and projects in a fast-paced environment
• Experience in financial institutions is a plus, but not required

Base Salary: $80,000 - $90,000

The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time salaried employees are eligible for the following benefits, starting on day one: Flexible Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match.

This employer participates in E-Verify for US-based hires.

CURO Supports Equal Employment Opportunity. CURO (dba Cash Money^®, LendDirect^®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.